Heidi Arntzen

Heidi Arntzen is an AASW social worker who offers calm, down-to-earth counselling for adults. She creates a space where people can talk openly, feel heard, and work on change at a pace that suits them. Heidi draws on six years of experience across mental health and alcohol and other drug settings.

Her practice focuses on stress, anxiety, depression, grief, trauma and addiction concerns. She also provides support for people facing caregiver strain, cancer-related distress, blended family challenges and communication problems. Heidi commonly helps those who have been carrying responsibilities for others and need time to focus on their own needs.

Sessions are person-centred, strengths-based and trauma-informed. Heidi mixes emotional support with practical tools that can be used day to day. She uses motivational interviewing and CBT-informed strategies alongside solution-focused methods and skills development.

Heidi takes a warm, calm and collaborative style rather than a directive one. In the first meetings she works with each person to understand what feels overwhelming and what small steps might help. The goal is to build insight, coping skills and sustainable routines that fit the client’s life.

She also brings personal lived experience supporting a loved one with mental health concerns and navigating breast cancer. That perspective shapes how she listens and responds to people who find reaching out difficult. If someone is unsure about therapy, Heidi suggests starting with a conversation and moving forward slowly.

Therapeutic approaches and how they fit online

Heidi draws on motivational interviewing to help people resolve mixed feelings about change; this approach uses gentle questions to explore values and build internal motivation. She also uses CBT-informed strategies to help spot unhelpful thinking patterns and develop practical coping skills for anxiety, low mood and stress. Solution-focused techniques are used to identify small, achievable steps and build momentum toward change.

Choosing the right approach is a collaborative process. Heidi will work with each person to match techniques to their needs, goals and preferences, and adjust methods as progress is made. The therapist helps clients test what feels useful and what needs changing so therapy stays relevant to everyday life.

If you are considering online therapy, confirm the current session options before booking. Online work can make it easier to fit sessions into a busy schedule, reduce travel time and allow shorter check-ins when that suits your day. Talk with Heidi about how sessions can be structured to match your routine and what practical arrangements will work best for you.